Shipping & Delivery

Domestic (Australia)

We dispatch poster & framed items from Perth, Melbourne & Brisbane. 

Rest of the World

We ship worldwide. Your order will be printed and dispatched from our international print partners closest to you. This ensures faster delivery times and less delays on your order. Our international partners are located in US, UK & EU.

ABOUT DELIVERY

For digital only, the current processing time is 3-5 business days

All orders generally take 5-7 days to be created and shipped. This can increase slightly during festive & sales periods. Transit time vary by country. The expected delivery of your order is around 2-3 weeks. 

Note: If there is an issue with your order (e.g. new pet photo needed), this understandably will extend your production time that will result to a delay on the final delivery.

We also send all customers an artwork proof and ask for your approval before printing, we wanted to make sure that you are 100%. The faster you approve, the quicker we can ship! We allow a maximum of 48hrs for customer artwork approval. If we do not hear from you in 48 hours, we will auto-approve and print your order.

All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.

CHRISTMAS DELIVERY INFORMATION

Australia Post is experiencing some delays coming up due to the Christmas period and Covid-19 restrictions, therefore we are playing it safe and bringing our cut off date forward this year to avoid any disappointment and ensure your gifts arrive before Christmas.

At this stage, our recommended cut off date is November 26, however, we will reassess this depending on circumstances and how Australia Post is tracking.

Unfortunately, once your parcel is in the hands of Australia Post it's very difficult for us to track the exact location of your parcel. We recommend you call Australia Post directly on 13 76 78.